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Frequently Asked Questions (FAQ)

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At No Fault Surfaces, we are committed to helping you install surfacing products for different applications. Below, we’ve answered some of the most common questions we hear from organizations exploring our products for the first time.

FAQs

No Fault Surfaces is a pioneer in poured-in-place (PIP) rubber products. Since our founding in 1974, we have installed over 16 million square feet of PIP rubber worldwide.

We stand apart with:

  • High-quality materials: Our products use UV-resistant materials such as ethylene propylene diene monomer (EPDM) and thermoplastic vulcanizates (TPV), which can withstand harsh outdoor environments.
  • A commitment to environmental sustainability: We use recycled tire rubber, which has helped keep millions of tires out of U.S. landfills over the decades.
  • Warranty support: We back our products with warranties because we stand behind their quality. Coverage varies by product.
  • Products that meet industry standards: Most of our products meet ASTM and CPSC guidelines and standards, demonstrating our commitment to quality.
  • Certified installation teams: We have the training and field experience to deliver consistent results on every project, regardless of size or complexity. Our teams have completed over 8,000 projects worldwide.

No Fault Surfaces offers a range of solutions that meet the demands of different applications. Some of our surfacing solutions include:

  • PIP rubber surfacing: This two-layer system is installed directly on-site. It creates a unitary surface that can be customized in various color combinations or designs.
  • Rubber tiles: Our 2′ x 2′ tiles are fall-height rated and designed for indoor and outdoor applications.
  • Bonded rubber mulch: This product combines shredded recycled rubber with a traditional polyurethane adhesive binder and is poured in place to create a unitary surface.

Absolutely. If you’re wondering how we choose the right surfacing product for projects, here’s what we consider:

  • Intended use of the space: We start by understanding the space’s primary function and any secondary uses it needs to accommodate, so we can point you toward products suitable for that environment.
  • Critical fall height requirements: Our team reviews the height of your equipment and the coverage area underneath it to determine the appropriate attenuation depth and product type needed to meet or exceed ASTM F1292 standards.
  • ADA and compliance requirements: We evaluate your space to confirm it supports mobility devices like wheelchairs and walkers, and is installed at appropriate slopes for drainage.
  • Aesthetic preferences: Our color options let you create a custom blend tailored to your style. Our online color mixer is a great place to start visualizing your options.

Yes, we offer design and planning services. Before we begin designing, we assess the area’s size, use case, existing sub-base and compliance requirements. From there, we provide recommendations tailored to your goals and budget. Based on the assessment, we walk you through the surfacing options that best match your needs. We explain the benefits and trade-offs of each product so you can make an informed decision.

Once you select a product, we work with you on the design specifics, including any branding or thematic details you want incorporated. Our certified crew then handles the installation with attention to detail and adherence to industry standards.

Lead times vary by project. Several factors can influence how long a project takes:

  • Project size: A small playground resurfacing typically moves faster than a large-scale installation across multiple zones or surfaces.
  • Time of year: Seasonal demand can affect scheduling, particularly during spring and summer when outdoor installation activity peaks.
  • Material curing time: PIP rubber is poured and hand-troweled on-site, and each layer requires curing time before the next can be applied.
  • Site conditions: Site-specific factors such as existing drainage, proximity to structures, surface area irregularities or equipment removal can affect how quickly preparation and installation proceed.